Terms and Conditions

1. Punctuality: We kindly request that our clients arrive promptly for their scheduled appointments. There is no grace period for late arrivals without prior notice and approval. Failure to do so may result in the cancellation of your appointment and forfeiture of your deposit. If you anticipate being late, please contact us to inquire if our stylist can accommodate your delayed arrival.

2. Payment Method: We operate as a cashless establishment and accept final payments exclusively via debit or credit cards. However, you are welcome to show appreciation to your stylist by tipping them in cash.

3. Preparation for Appointment: To ensure a smooth experience, we ask that you arrive with your hair free of any existing extensions or braids. Additionally, please take the time to detangle your hair to the best of your ability before your appointment. All our services include a cleanse and conditioning treatment. As per Georgia State Board rules and regulations, we are unable to provide services on hair that has not been cleansed by our professional stylist.

4. Additional Services: It’s important to note that we are unable to accommodate additional services that were not added during your initial booking, such as color treatments or extension removal. If you require any additional services not listed as add-ons, please contact us in advance to confirm availability.

5. Contact Information: Should you have any questions or concerns regarding our terms and conditions, please do not hesitate to reach out to us at 678-698-8988. Our customer service team is available to assist you from Monday to Friday between 8 am and 6 pm. Alternatively, you can contact us via email at info@hausofgosleek.com.

6. Parking: We offer the convenience of free parking for our clients.

Booking:

All appointments must be booked online, and a deposit must be submitted to ensure the confirmation of your appointment. We regretfully cannot accept appointment requests via text message, direct message (DM), or phone call. We encourage clients to use our online booking system to secure their appointments.

However, we do welcome walk-in clients, and we will do our best to accommodate your needs if availability allows. Please note that walk-in appointments are subject to stylist availability and may have longer wait times.

Thank you for your understanding and cooperation with our booking process, as it allows us to provide you with the best service possible.